Privacy Policy
Purpose of Use of Personal Information
Personal information collected from customers will be used for the below purposes. If the purpose of use is specifically specified on questionnaires, other pages of this website, and so on, the purpose of use will be included.
- 1. To deliver materials and catalogs requested by customers.
- 2. To respond to inquiries received from customers about the Company or its products.
- 3. To provide customers with information on the Company’s products and plans.
- 4. To deliver and install the Company’s products in customers’ homes, buildings, etc.
- 5. To conduct after-sales service and maintenance of the Company’s products.
- 6. To conduct surveys related to product development and service improvement, such as surveys of usage and satisfaction with the Company’s products.
- 7. To provide new services or new product information by direct messages, email, etc.
- 8. To contact customers in case of an emergency.
- 9. To respond to opinions and requests from customers.
Secure Management of Personal Information
To ensure the secure management and operation of customers' personal information, the Company will take reasonable and appropriate security measures to prevent risks such as unauthorized external access to personal data, loss, damage, destruction, falsification, leaks, and unauthorized disclosure to outside parties.
Provision of Personal Information
Personal information will not be disclosed or provided to any third party except in the following cases:
- 1.When the customer has given consent.
- 2.When the information is provided in such a way that the customer cannot be identified.
- 3.When the handling of personal information is outsourced to an external vendor for reasons such as to facilitate business operations.
- 4.When required by law or regulation to provide personal information.
- 5.When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the customer's consent.
- 6.When the information is provided to the Company's affiliates listed in the below section.
Shared Use of Personal Information
The Company will share personal data in the following cases:
1. Share personal data with group companies
(1) Personal information to be shared
Personal information obtained from customers such as name, address, telephone number, fax number, email address, and product purchase history.
(2) Purpose of sharing personal information
Purpose of use as stated in "Purpose of Use of Personal Information".
(3) Scope of shared users
The Company's affiliates
(4) Party responsible for management of sharing
Takara Standard Co. Ltd. (for the addresses and names of representatives, click here)
2. Share personal data with affiliated companies
(1) Personal information to be shared
Name and address of the customer who purchased a water purifier, and the name of the water purifier purchased.
(2) Purpose of sharing personal information
To provide information on regular purchases of water purifier cartridges and campaign events.
(3) Scope of shared users
Takagi Co. Ltd.
(4) Party responsible for management of sharing
Takara Standard Co. Ltd. (for the addresses and names of representatives, click here)
Disclosure, Correction, and Deletion of Personal Information
If you want to request disclosure, correction, or deletion ("disclosure, etc.") of your personal information held by the Company, please make a request directly to the Company. In order to prevent leaks of personal information, we will disclose, correct, or delete your personal information without delay if we are able to confirm that the request is made by you.
How the Company Accepts Personal Information Disclosure, etc.
Requests for disclosure, etc., of customers' personal information held by the Company will be accepted in the manner stated below. Note that the Company will not be able to respond to requests for disclosure, etc. that do not follow this method.
1. Procedure
Please contact the office listed below by post or email. We will post to you the documents to confirm your identity (or that of your representative) and the application documents prescribed by the Company necessary for the disclosure procedure. Please fill out the required information and post it by return envelope along with documents that confirm your identity. The Company will respond to you in writing to the address indicated on the prescribed application form. Note that it may take a few days to respond to your inquiry.
Corporate Planning Office, Takara Standard Co. Ltd.
Address: 1-2-1, Shigino Higashi, Joto-ku, Osaka-shi, Osaka, Japan 536-8536
Email: kojinjoho@takara-standard.co.jp
2. Identification documents
A photocopy of your driver's license
A photocopy of your passport
A photocopy of your Basic Resident Registration Card
A photocopy of your health insurance card
If you are applying through a representative, in addition to the above-mentioned documents for yourself and your representative, please enclose a letter of attorney from you and a certificate of seal impression of the seal stamped on the letter of attorney. (Legal representatives are handled separately)
3. Fees and collection procedures
The fee prescribed by the Company must be paid by postage stamp. Please enclose it with your application documents. The details will be provided upon request.
Shareholder Information
Requests for disclosure, etc., of customers' personal information held by the Company will be accepted in the manner stated below.Note that the Company will not be able to respond to requests for disclosure, etc. that do not follow this method.
1. Handling of shareholder information
To smoothly execute shareholder rights and perform our duties as required by the Companies Act and other related laws and ordinances, the Company asks shareholders to provide us with information such as their name, address, registered seal, and telephone number ("shareholder information").Such shareholder information will be handled appropriately in compliance with the Act on the Protection of Personal Information, the Companies Act, and other related laws and regulations.
2. Disclosure, correction, and other inquiries
For inquiries regarding shareholder information, please contact Mizuho Trust & Banking, the Company's shareholder registry administrator, using the information shown below. (Note that the Company may not be able to comply with requests to delete shareholder information submitted in accordance with applicable laws and regulations. Moreover, depending on the details of your request, the Company may need to ask you to submit a written notice of revision, etc.)
Head Office Corporate Agency Department, Mizuho Trust & Banking Co., 1-2-1 Yaesu, Chuo-ku, Tokyo, Japan
Toll free 0120-288-324 (09:00-17:00 excluding weekends and public holidays)
Handling of Personal Information on the Company's Website
1. Use of cookies
This website uses cookies for effective operation on the Internet. Cookies can identify the information device used by your computer, but they cannot identify you unless you enter personal information. You can set your browser to disable the use of cookies, but note that this may result in all or part of the services on the web page being unavailable.
2. Access log files
This website uses access log files. This enables us to obtain statistical information, but we do not use it to collect personal information.
3. Security
As a security measure when customers provide us with their personal information, this website uses SSL encryption on pages where personal information is input.This encrypts and protects your personal information as it travels over the Internet. Additionally, we take all possible measures to protect information on the website, including implementing a firewall to prevent unauthorized access from external sources.
4. Links
This website contains links to several external websites, but does not share any personal information. The Company takes no responsibility for the collection of personal information on link destinations, so make sure to see the privacy policy of the linked website.
5. Indemnity
If you have registered an ID and password to use this site, take care to manage the information carefully. The Company shall not be liable for any damages resulting from unauthorized use of this information. Note that the Company may suspend the use of your ID and password in the event that you register false information or information of another person.
6. Use of Google Analytics
The Company uses Google Analytics, a service provided by Google, Inc., to gain an understanding of how customers use this website. Google Analytics uses cookies to collect information about users. To see Google Analytics Terms of Service, click here. A new window will open. The user information collected will be managed in accordance with Google's Privacy Policy. To see Google's privacy policy, click here. A new window will open. The Company shall not be liable for any damages resulting from the use of the Google Analytics service.
Revisions
The Company may revise part of our Privacy Policy in order to protect personal information or to comply with changes in laws, regulations, or other codes. The latest version will be listed on this website.
Inquiries
If you have any questions regarding the above information, please contact us at the contact information shown below.
Contact: Corporate Planning Office, Takara Standard Co. Ltd.
Address: 1-2-1, Shigino Higashi, Joto-ku, Osaka-shi, Osaka, Japan 536-8536
Email: kojinjoho@takara-standard.co.jp
Please contact us if you have any questions regarding your personal information or the contents of this privacy policy.
This is a translation from the original Japanese.